FAQ's – Orange Street Storehouse

FAQ's

About Us:

From our door to yours, we’re super excited to offer you the highest quality gourmet coffee and tea to enjoy in the comfort of your home with family and friends.

Orange Street Storehouse, a family owned and operated online gourmet coffee, artisan tea and specialty shop located just minutes from Metropolitan Atlanta Georgia. Read more click here...

Orange Street Storehouse is a registered licensed retail business with the Georgia Department of Agriculture. 

How do you select your coffee, teas /herbs and are they organic? 

Our collection includes coffee, loose leaf tea, spices, herbs, rubs, gifts and more.  Orange Street Storehouse is known for great gourmet coffee and specialty loose leaf teas. Our gourmet coffees are 100% Arabica beans imported from plantations located all over the world. We also have an outstanding selection of decaf coffee, single origin blends and Organic coffee delivered from different regions of the world all grown using environmentally friendly practices. Orange Street Storehouse is a registered licensed retail business with the Georgia Department of Agriculture. 

Orange Street Storehouse works with suppliers who value the same practices as we believe in. Many of our suppliers and distributors are certified USDA Organic Coffee Handers, tea processors and/or uses environmentally friendly practices. Many of them also support Fair-Trade, which support farmers locally and developing countries around the world. 

Do you have a physical storefront? 

No, we are completely online and offer shipping within the United States. 

Does Orange Street Storehouse offer wholesale pricing or accounts? 

Unfortunately, at this time we do not offer wholesale pricing. 

Does Orange Street storehouse offer gifting services?

Yes, we offer gifting options for most orders for an additional fee. On holidays and special occasions we may add prepackaged gift boxes to your collection. For more information, please email us at info.orangestreet@gmail.com or call 678.506.1045.

Does Orange Street Storehouse offer Sponsorship possibilities or give donations?

We actively take part in the communities we serve and are supporters of local causes and charitable organizations. Throughout the year we are participating in events that help better the community and try our best to help make a difference. 

As we are not currently taking requests for sponsorships and/or donations we review any request received.

 

Shipping & Orders:

Shipping outside of the US

We do not currently ship internationally. We currently do not ship to some of the USA outer islands, AFO and some USA locations like Alaska and Hawaii

Processing times

Please allow at least 2-3 business days for your order to be processed.

You may experience extended lead times due to several impacts of COVID-19. Our team is working as quickly and safely as possible to get your order to you during these extraordinary times.

How do I change or cancel my order?

Our system is designed to fulfill orders quickly to make sure you receive them as soon as possible. This means that once an order is placed, we cannot cancel it, modify any of the items purchased, or change the shipping or billing address.

 

 

 

 

 

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