MANAGE YOUR SUBSCRIPTION
How to Manage Your Subscription
Thank you for your subscription order! You can manage your subscription anytime by clicking Subscriptions. This will take you to your unique customer order management page.
*Subscriptions: SEAL Subscriptions
Frequent asked questions:
Where can the customer cancel the subscription?
Customers are able to cancel their subscriptions in the customer portal, which can be accessed via the link they receive in each subscription email OR by logging into their account in your shop. Please make sure you cancel before the next billing cycle. Please see your account for more details.
Can the customer edit his subscription?
Yes, you can turn on specific functionalities, which allow your customers to edit their subscriptions. For now, they can change their email address, edit their shipping info, change the subscription interval, add/remove products, change the quantity of the products, skip future orders in the subscription and of course pause, resume, cancel (Please make sure you cancel before the next billing cycle. Please see your account for more details), and reactivate their subscription.
If you have any questions, please contact customer service.